Welcome to The Landmark – Ho Chi Minh City’s first international serviced apartment and office complex.

The Landmark has set the standards of service and management in Ho Chi Minh City since 1994, with our unique combination of luxurious accommodation, efficient office spaces and attentive service in an integrated residential and commercial development.

With our prime waterfront location, at the heart of the thriving business district, The Landmark puts you in touch with all of life’s pleasures and conveniences, from shopping and entertainment to education and easy commuting.

The Landmark features offices, serviced apartments, dining outlets, a Health Club and rooftop swimming pool and spectacular views of the Saigon River, creating your home address in Saigon.
The Landmark has received the following awards:
October 2017
THE GUIDE AWARDS presented by Vietnam Economic Times to honor The Landmark Serviced Apartments & Office Complex.
September 2016
TOP TEN - THE GUIDE AWARDS presented by Vietnam Economic Times to honor The Landmark Serviced Apartments & Office Complex.
May 2016
THE BEST MANAGER in caring for staff benefits (for Mrs. Bee Lian Ng GM) by HCMC Trade Union
December 2015
GOLDEN DRAGON AWARD "The Best Services" presented by Vietnam Economic Times to honor contributions made by foreign-investment enterprises
September 2015
TOP SERVICED APARTMENT - THE GUIDE AWARDS 2014-2015, presented by Vietnam Economic Times
May 2015
THE BEST MANAGER in caring for staff benefits (for Mrs. Bee Lian Ng GM) by HCMC Trade Union
December 2014
GOLDEN DRAGON AWARD "The Best Services" Presented by Vietnam Economic Times to honor contributions made by foreign-investment enterprises
September 2014
THE GUIDE AWARDS presented by Vietnam Economic Times to honor The Landmark Serviced Apartments & Office Complex.
May 2014
THE BEST MANAGER in caring for staff benefits (for Mrs. Bee Lian Ng. GM) by HCMC Trade Union.
December 2013
GOLDEN DRAGON AWARD "The Best Business Style" presented by Vietnam Economic Times to honor contributions made by foreign-investment enterprises
December 2013
THE BEST MANAGER in caring for staff benefits in District 1 by Trade Union of District 1, HCMC.
November 2013
TOP 1000 ENTERPRISES of Tax Contribution 2013 by Vietnam Report JSC in cooperation with the Journal of Taxation, the General Department of Taxation .
January 2013
EXCELLENCE IN MOTIVATING STAFF performance and CSR activities in District 1 by Trade Union of District 1, HCMC.
May 2012
THE BEST MANAGEMENT in caring for staff benefits in District 1 by Trade Union of District 1, HCMC.
May 2012
THE BEST MANAGER in caring for staff benefits (for Mrs. Bee Lian Ng, GM) by HCMC Trade Union.
January 2011
TOP 1000 ENTERPRISES of Tax Contribution 2010
by Vietnam Report JSC in cooperation with the Journal of Taxation, the General Department of Taxation.
June 2010
2nd Runner up of 11th Asian Energy saving and conservation best practice competition by Asean Center for Energy
December 2009
Winner of the 3rd National energy efficiency building, Category of retrofitted buildings by National Energy Center – Ministry of Industry and Trade
January 2002
The best business serviced apartments by Vietnam Economic Times
1998-2017
Excellent Trade Union in District 1 by Trade Union of District 1, HCMC
Each of our 65 serviced apartments has its own distinct character. All our one, two and three-bedroom apartments have private balconies offering stunning views over the Saigon River or the city.

The Landmark offers its Residents a wide range of facilities and services which include, but are not limited to:
  •  Wifi Broadband Internet Access
  •  DVD, video and cable television
  •  Car and motorbike parking facility*
  •  Full-time security guards and systems
  •  24-hour lobby reception
  •  Door code lock entry system for residential areas
  •  100% backup power
  •  Complete water purification
  •  Dining facilities*
  •  Room service*
  •  Maid and laundry service*
  •  Grocery delivery service*
  •  Airport transfers plus daily car and driver rental*
    * Charges apply

For more information and general enquiries contact us at (84-28) 3822 2098 info@thelandmarkvietnam.com.
Our spacious studio apartments comprise one large living and sleeping area with a king-sized bed, lots of natural light, a fully equipped kitchenette and a deluxe bathroom.
The one-bedroom apartments feature an ensuite bedroom with a separate living and dining area.
The two-bedroom apartments offer two bedrooms with king-sized or twin beds and two bathrooms, one ensuite, accommodating up to four adults.
Our three-bedroom apartment is located on the 14th floor, affording fantastic views of the Saigon River, city and beyond. This apartment has king-sized or twin beds and two bathrooms, one ensuite, accommodating up to six adults.
Over the years, The Landmark has been providing first-class office space and business support services to loyal multi-national tenants.

Designed to meet the needs of international businesses, The Landmark offers 10,000 square meters of office space with superb views over the city and the Saigon River with excellent frontage onto Ton Duc Thang Street.

Located in the heart of the thriving business district, your business will benefit from immediate access to all the city center amenities. The Landmark offers tenants peace of mind, convenience , and security through our wide range of facilities and services, including:
- 100% back-up power
- Full-time security guards and CCTV security systems
- 24-hour lobby reception
- High-speed ADSL Internet connection
- Cars and motorbikes parking facility*
- Maintenance and service support
- Secretarial Services*

*Charges apply

Watch this space
                New restaurant opening soon 
The Landmark Health Club
The Landmark Health Club offers a fully-equipped gym, rooftop swimming pool, yoga studio with weekly classes, and the only squash court in the city center. For post work-out, changing rooms are outfitted with showers, lockers, toiletries, and saunas. Storage for members’ sneakers and squash racquet at no extra charge.

-Individual, Daytime Club, Squash-Only, and Group Memberships available with flexible rates.

-Yoga class drop-ins welcomed.

Squash lessons with Squash Pro, Mr. Viet, (EN & VN instruction) with appointment.

-Squash racquets available for rent.

Located on the 15th and 16th floors of The Landmark Building, overlooking the Saigon River in the heart of District One, the Health Club makes committing to fitness conveniently accessible. The Landmark Health Club, your home for exclusive fitness.

Get in touch:
(84-28) 3822 2098 ext. 176
hc@thelandmarkvietnam.com
Gymnasium
Our air-conditioned gym overlooks the city center of District 1 and is fully-equipped for your fitness needs. A full range of strength equipment, cardio, bicycle, and elliptical machines, free weights up to 35 kilos, and muscle stretch and strengthening accessories are provided in our 15th Floor gym.

-Inquire about our flexibility in membership options, or feel welcomed to enter as a guest on our daily guest pass, no pre-registration required.

-The Landmark Health Club, your home for exclusive fitness

Get in touch:
(84-28) 3822 2098 ext. 176
hc@thelandmarkvietnam.com
Studio Schedule

Mondays: 6:00pm – 7:15pm, with Hung (English and Vietnamese)
Tuesdays: 12:00pm – 1:00pm, with Pamela (English)
Wednesdays: 6:00pm – 7:15pm, with Phuong (English and Vietnamese)
Thursdays: 6:00pm – 7:15pm, with Tammy (English and Vietnamese)

Yoga classes at The Landmark are included with membership, though guests are also welcome to drop in. Please come 10 minutes early to set up your mat and get ready for class.

Our fitness studio overlooks the Saigon River, provides 2-walled mirrors, and a surround sound system. The space can occupy up to twelve, maintaining an intimate atmosphere for our selection of classes.

The Landmark Health Club, your home for exclusive fitness.

Get in touch:

(84-28) 3822 2098 ext. 176
hc@thelandmarkvietnam.com
Swimming Pool
Enjoy our rooftop view at our swimming pool, which provides alternate shade and sun with our sun beams. Cushioned lounge chairs and the light breeze also make for a great place to unwind after a workout.

Swimming lessons also available upon request.

The Landmark Health Club, your home for exclusive fitness.

Get in touch:
(84-28) 3822 2098 ext. 176
hc@thelandmarkvietnam.com
Squash Tournament
The Landmark Health Club is proud to announce its Annual Squash Tournament for 2017! Registration is now open!

We look forward to welcoming new and returning players for some competitive matches and to join together for our commemorative Awards Party as held each year. All levels welcomed (beginners included). 500,000 VND for non-members includes all competitive match play, racquet rental, and entry to Awards Party.

Sign up by Monday, 02 October 2017! Register at Health Club or by emailing them at hc@thelandmarkvietnam.com with participants’: Full Name, Preferred Email, Phone Number, Level (Beginner, Intermediate, Advanced), Male/Female. For more information get in touch at (84-28) 3822-2098 ext. 176.

Sauna
Our Health Club is not complete without a space to cool down and relax after a workout. We provide shower and sauna facilities, complimentary toiletries, hair dryers, small and large towels, restrooms and day lockers.

The Landmark Health Club, your home for exclusive fitness.

Get in touch:
(84-28) 3822 2098 ext. 176
hc@thelandmarkvietnam.com
Promotion
Contact us
 
Contact Details

The Landmark

5B Ton Duc Thang Street, District 1, Ho Chi Minh City, Vietnam
Tel: (84-28) 3822 2098   |   Fax: (84-28) 3822 5073
Email: info@thelandmarkvietnam.com
Data Privacy and Security Policy

HSH Data Privacy and Security Policy

This Data Privacy and Security Policy (Privacy Policy) sets out how The Hongkong and Shanghai Hotels, Limited and its group companies and affiliates (HSH Group, we or us) collects, stores and handles your personal data. The list of companies within the HSH Group is set out at https://www.hshgroup.com/privacy-policy/Entities.ashx

To ensure you can make informed decisions about supplying personal data relating to you when purchasing our products and using our services, we provide this policy (Privacy Policy) outlining our data collection practices and the choices you have concerning how the data is being collected and used.

You can find a Peninsula Hotel and/or restaurants or other goods and services operated and provided by the HSH Group from the following websites online: www.peninsula.com, residences.peninsula.com, zbarchicago.com, www.peninsulalondonproject.co.uk, www.peninsularesidences.london, www.hshgroup.com, www.quaillodge.com, signatureevents.peninsula.com, www.therepulsebay.com, www.thepeak.com.hk, www.thelandmarkvietnam.com, www.thaicountryclub.com, www.peninsulaboutique.com, www.peninsulaboutique.com.tw, and www.peninsulaboutique.co.kr, or from a web-enabled mobile device.

The websites are not intended for children and minors and we do not knowingly solicit or collect Personal Data from children and minors. As a parent or legal guardian, please do not allow your children to submit Personal Data without your permission.

By submitting your personal data to us, you agree to the processing set out in this Privacy Policy. If there are any additional uses of your Personal Data, we will provide you with the ability to opt-in or out of those additional uses.

This Privacy Policy contains general and technical details about the steps we take to respect your privacy concerns. We have organised the Privacy Policy by major processes and areas so that you can review the information of most interest to you.

1 Personal Data we collect

2 How we use Personal Data

3 How we share Personal Data

4 How we transmit, protect and store Personal Data

5 Your rights

6 Contacting us

7 Cookies

8 Changes to the Privacy Policy

9 Other Sites

10 Careers

1. Personal Data we collect

The term “Personal Data” refers to any personal data that can be used to identify you as an individual.

1.1 We may collect and process the following Personal Data about you.

(a) Personal information about you ► personal information that you provide to us, such as when you enrol for a My Peninsula account, or purchase Peninsula merchandise or tickets for the Peak Tram, including your name, telephone number, e-mail address and address (residential and/or delivery address);

(b) Your payment information ► your payment information such as your credit card information (including credit card number, code and expiry date) and your bank account details;

(c) Our correspondence ► if you contact us such as when you make enquiries, we may keep a record of that correspondence;

(d) Survey information ► we may also ask you to complete surveys that we use for research purposes. In such circumstances we shall collect the information provided in the completed survey; and

(e) Your use of our website and mobile applications ► details of your visits to our website, mobile application and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access.

(f) Do-not-track ► Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (DNT) mechanisms, we do not respond to web browser-based DNT signals at this time.For our hotel related services only (for example when you make a hotel or spa reservation, or purchase a gift certificate from us)

(g) Your travel details and preferences ► we may collect information such as your travel details (including flight number, arrival and departure dates and time, country/point of origin and destination), your frequent flyer information, your travel partner information, preferences about room, food and beverages and treatment, service requests, information relating to your dietary, access or treatment requirements. We may also need to collect information as required by local laws such as passport numbers, type of entry visa, and driver’s license;

(h) Your transactions with us ► we collect your itemised spending to properly assemble your folio during your stay, which includes your room rate and other expenses billed to your room.For non-hotel related services only (for example residential and commercial leasing, and operation of residential clubs and food and beverage outlets and transport)Your transactions with us we may collect information such as identity card and passport details, tenancy particulars, employment particulars and club membership particulars.

1.2 We do not collect Personal Data when you apply for a Peninsula/American Express credit card. If you apply for a Peninsula/American Express credit card, you will be required to provide certain personal information as part of the credit card application process. We do not own any of the personal information supplied to American Express group of companies in connection with the Peninsula/American Express credit card application process. You can refer to American Express’ privacy statement posted on their website to understand how the information you supply will be used. American Express is the issuer of the credit card, and all terms and conditions of being a cardholder are dictated by American Express.

1.3 We may collect your Personal Data from you directly. We may also collect Personal Data from third parties including agents and online service providers that make hotel, spa or restaurant reservations on your behalf , facilitate online payment or gift purchase or that are otherwise involved in the reservations process or delivering our services to you .

1.4 If you provide us with Personal Data about other individuals (e.g. family members or travel companions), regardless of whether you are travelling together, you must inform such individuals that you have provided us with their details and let them know where they can find a copy of this Privacy Policy.Special Categories of Personal Data

1.5 “Special Categories of Personal Data” are a subset of Personal Data, and include Personal Data relating to your health, political opinions, religious beliefs, ethnicity and race, sex life, trade union membership and in some cases, criminal activity.

1.6 As a general rule, we do not process Special Categories of Personal Data. We may however process health/medical information in order to handle medical incidents and/or claims as per paragraph 2.1(i) below. Where we process Special Categories to handle medical incidents, we do so in order to protect the vital interests of you or another person, Where we process Special Categories to handle claims, we do so on the basis of establishing, exercising or defending legal claims or whenever courts are acting in their judicial capacity.In addition to paragraph 1.6 above, we may process Special Categories of Personal Data in limited circumstances where you have provided such Special Categories of Personal Data including health/medical information (e.g. allergies, disabilities, dietary requirements) so that we can provide our services safely to you (e.g. spa treatments and meals).

1.7 Where we must process Special Categories of Personal Data mentioned at paragraph 1.7 above, we will only do so where you have given us your explicit consent for the collection, processing and disclosure of the Special Categories of Personal Data. Where you are providing Special Categories of Personal Data about a travel partner, you agree that you have procured their consent to our collection, processing and disclosure of their Special Categories of Personal Data.

2 How we use Personal Data

2.1 We may use your Personal Data in the following ways.

Please note that use of Personal Data under EU data protection laws must be justified under one of a number of legal “grounds” and we are required to set out the grounds in respect of each use in this Privacy Policy. An explanation of the scope of the grounds available can be found [here].

(a) To administer your reservations to process your reservation requests, which may be made via our website, mobile application, our Global Customer Service Centre (GCSC) or our third party service providers’ website and to confirm your booking. We may send a confirmation of your booking via email, SMS or other means and in the case of room reservations, a pre-arrival message summarising your confirmation details and preferences. In respect of hotel-related services, such pre-arrival message will include other information about the hotel, the area and the weather.

Use justification: contract performance, legitimate interests (to enable us to perform our obligations and provide services to you);

(b) To provide you with services to provide and charge for (i) hotel related services, including but not limited to accommodation, food and beverages and spa treatment, and to facilitate any special requests or assistance that you have asked for, and (ii) non-hotel services including residential club, tenant leasing and transport services.

Use justification: contract performance, legitimate interests (to enable us to perform our obligations and provide services to you);

(c) To complete your purchase to deliver your orders when you purchase a Peninsula gift certificate or merchandise.

Use justification: contract performance, legitimate interests (to enable us to perform our obligations and provide services and products to you);

(d) To customize our services and products to you to assure your future comfort and attention to your individual needs, we collect and store specific information about you, such as your food and beverage preferences and other special requests. For example, if you are a repeat guest at our hotels or restaurants or have filled out our food and beverage questionnaire, we may store your Personal Data in our system to serve you better upon your return.

Use justification: legitimate interests (to allow us to provide customized services and products to you);

(e) To provide marketing materials to you to provide you with updates, offers, and subscriptions where you have chosen to receive these, or connected with us via social media platforms, such as WeChat. With your consent, we may send you information about The Peninsula Hotels, the Peak Tram, and restaurants and residential clubs operated by our group companies, including news, offers and promotions about our hotels and arcades, food and beverage, spa, merchandise, branded residences, touristic services and special events by us or our arcade partners by post, e-mail, telephone, SMS. You may also see these offers, promotions and information on social media platforms through which you have connected with us. Please note that this is subject to the terms and conditions of use of the relevant social media platform. It is however our intention to only send you communications that you may want to receive. When you opt-in to receiving promotional material either on a guest registration card or when you enrol in My Peninsula, or patronise our restaurants or sign up on our websites and provide your details to us specifically and expressly in order to receive marketing communications specified above, we will periodically contact you via your preferred channel(s). We typically use third party e-mail service providers to send e-mails. These service providers are contractually prohibited from using your e-mail address for any purpose other than to send e-mails related to the HSH Group operations and any organised special events. Personal Data will not be shared with third parties for their own marketing purposes. We provide you with the ability to unsubscribe from all marketing communications. Every time you receive an e-mail, you will be provided with the choice to opt-out of future e-mails by following the instructions provided in the e-mail. You may also opt-out of receiving promotional materials by updating your My Peninsula account, or contacting us as set out in Section 6 below.

Use justification: consent (which can be withdrawn at any time - please see paragraph 5.1 below);

(f) For analytics and profiling ► to tailor our marketing to you. In connection with our marketing activities, we analyse information that we collect about customers to determine what offers are most likely to be of interest to different categories of customers in different circumstances and at different times. To do this for hotel-related services, we combine Personal Data that we have collected about a customer from a Peninsula Hotel with Personal Data that we have collected from the same customer from another Peninsula Hotel. Such Personal Data include customer behavioural information such as transaction history, spending pattern, preferences, service requests and interactions with us. From time to time, we will assess the Personal Data that we hold about you. in order to tailor our marketing communications to include offers and content that are relevant to you. We may also use this method to avoid sending you offers that are inappropriate or unlikely to be of interest to you. You have the right to opt-out of such analysis of your Personal Data at any time. You can exercise this right by contacting us as set out in section 6 below.

Use justification: consent (which can be withdrawn at any time - please see section 5.1 below); legitimate interests (to enable us to tailor our marketing to you);

(g) To comply with our legal obligations to comply with our legal obligations such as financial reporting requirements imposed by our auditors and government authorities, and to cooperate with law enforcement agencies, government authorities, regulators and/or the court in connection with proceedings or investigations anywhere in the world where we are compelled to do so.

Use justification: legal obligation, legal claims, legitimate interests (to cooperate with law enforcement and regulatory authorities);

(h) To handle incidents and process any claims we receive to handle any accidents and incidents such as liaising with emergency services, and to handle any claims made by customers such as personal injury claims. Please note that this may also require the processing of Special Categories of Personal Data – please see section 1.6 for further information about this.

Use justification: vital interest (in relation to Special Categories of Persona Data), legal claims, legitimate interests (to ensure that incidents and accidents are handled appropriately and to allow us to assist our customers);

(i) To improve our services and products to assist in developing new services and products and to improve our existing services and products.

Use justification: legitimate interests (to allow us to continuously improve and develop our services);

(j) To ensure our website and mobile application function correctly to ensure that content from our website and mobile applications is presented in the most effective manner for you and for your computer.

Use justification: contract performance, legitimate interests (to allow us to provide you with the content and services on the Website); and

(k) In connection with any reorganisation of our business ► To analyse, or enable the analysis of, any proposed sale or reorganisation of our business.

Use justification: contract performance, legitimate interests (to allow us to continue providing services to you).

In respect of hotel-related services only

(l) To register you as a user to create your My Peninsula account. You can set up, review or update your My Peninsula information (including your Personal Data) online upon completing an online room reservation.

Use justification: contract performance, legitimate interests (to allow us to on-board you as a user);

3 How we share Personal Data

3.1 We may share your Personal Data in the following ways.

(a) Third party service providers who process Personal Data on our behalf to help us undertake the activities described in section 2 ► We may permit selected third parties such as service providers, agents, contractors, entities which may be the hotel owner, and other HSH Group companies to use your Personal Data for the purposes set out in section 2, including mail houses and e-mail service providers that we engage to send and disseminate promotional materials for the HSH Group, data centre providers that host our servers and third party agents that process mailing, online bookings and purchases of gift cards on our behalf. These parties are contractually prohibited from using Personal Data for any purpose other than for the purpose specified in their respective contracts, and will be subject to obligations to process Personal Data in compliance with the same safeguards that we deploy. We do not permit the sale of Personal Data to entities outside of the HSH Group for any use unrelated to our group operations or use of Personal Data by third parties for their own purposes.

Use justification: contract performance, legitimate interests (to allow us to effectively providing services to you and to run and manage our business);

(b) Law enforcement agencies, government authorities, regulators and the court in order to comply with our legal obligations or to handle incidents/ claims► We may disclose your Personal Data when required by relevant law or court order, or as requested by other government or law enforcement authorities to assist with proceedings or investigations. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime. This also applies when we have reason to believe that disclosing the Personal Data is necessary to obtain legal advice, to identify, investigate, protect, contact, or bring legal action against someone who may be causing interference with our guests, visitors, associates, rights or properties, or to others, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Use justification: legal obligation, legal claims, legitimate interests (to cooperate with law enforcement and regulatory authorities); and

(c) Third parties who require such data in connection with a change in the structure of our business In the event that we (or a part thereof) are (i) subject to negotiations for the sale of our business or (ii) sold to a third party or (iii) undergo a reorganisation, you agree that any of your Personal Data which we hold may be transferred to that re-organised entity or third party and used for the same purposes as set out in this Privacy Policy, or for the purpose of analysing any proposed sale or re-organisation. We will ensure that no more of your Personal Data is transferred than is necessary.

Use justification: contract performance, legitimate interests (to allow us to run and manage our business).

3.2 This Privacy Policy does not apply to our processing of personal information on behalf of, or at the direction of, third party providers (for example, airlines, car rental companies, table booking websites) who may collect personal information from you and provide it to us. In this situation, we would merely act as a data processor and thus advise you to review applicable the third party provider’s privacy policy before submitting your personal information.

___________________________

Use justifications

We note the grounds we use to justify each use of your Personal Data next to the use in the How we use Personal Data and How we share Personal Data sections of this Privacy Policy.

These are the principal legal grounds that justify our use of your Personal Data:

Consent: where you have consented to our use of your Personal Data (you will have been presented with a consent form in relation to any such use)

Contract performance: where your Personal Data is necessary to enter into or perform our contract with you.

Legal obligation: where we need to use your Personal Data to comply with our legal obligations.

Legitimate interests: where we use your Personal Data to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights.

Legal claims: where your information is necessary for us to defend, prosecute or make a claim against you, us or a third party.

Vital interest: where we need to process your Personal Data to protect the vital interest of you or another natural person e.g. where you require urgent assistance.

These are the principal legal grounds that justify our use of your Special Categories of Personal Data:

Explicit consent: You have given your explicit consent to the processing of those personal data for one or more specified purposes. You are free to withdraw your consent by contacting us. Where you do so, we may be unable to provide a service that requires the use of such data.

Protection of vital interests of you or another person, where you are unable to consent: Processing is necessary to protect the vital interests of you or of another natural person where you are physically or are legally incapable of giving consent.

___________________________

4 How we transmit, protect and store Personal Data

Security of communications

4.1 It is important to note that no security system or system of transmitting information over the Internet is guaranteed to be secure. There is a risk inherent in the submission of information online, use of e-mail and facsimile. Please be aware of this when requesting information or sending forms to us online or by e-mail or facsimile, for example, from the “Contact Us” section. We recommend that you do not include any sensitive information including credit card details when submitting information online, using e-mail, facsimile or when using any public computers/public WIFI.

Security controls

4.2 We maintain administrative, technical and physical safeguards designed to protect the personal data we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Despite such efforts, however, please note that no company can fully eliminate risks or guarantee the security of personal information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of information about you at any time, and we bear no liability for uses or disclosures of personal information or other data arising in connection with theft of the information or other malicious actions.

4.3 We store certain customer information and reservation details in our Customer Information System and Reservation System on our subcontractor’s secure servers. Our server resides behind firewalls to protect Personal Data collected from you against unauthorised or accidental access. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements.

Personal Data transmission across international borders

4.4 As a global company, we endeavour to provide you with the same outstanding service in Hong Kong, as you would find in New York or Tokyo. To achieve this goal, we have established a global network comprised of properties, offices, global customer service centers, data centers, trusted service providers, and trained associates around the globe. The nature of our business and our operations require us to transfer your Personal Data to other group companies, properties, centers of operations, data centers, or service providers that may be located in countries outside of your own* for the purposes mentioned in this Privacy Policy. Although the data protection and other laws of these various countries may not be as comprehensive as those in your own country, the HSH Group will take appropriate measures, including contractual clauses, to secure the transfer of your Personal Data to recipients (which may be internal or external to the HSH group) located in a country with a level of protection different from the one existing in the country in which your Personal Data is collected.

*Currently, guest data may be transferred to our headquarters in Hong Kong as well as other countries where we are present, including China, Japan, Vietnam, United Kingdom, United States of America, Thailand, the Philippines and France. We also use third party service providers which are located in countries such as United States of America and Australia to process mailing, certain online bookings and purchases of gift cards.

4.5 Your Personal Data may be accessed by staff or suppliers, transferred, and/or stored outside the European Economic Area (EEA) including to countries which may have a lower level of data protection than under EU data protection law. We must comply with specific rules when we transfer Personal Data from inside the EEA to outside the EEA. When we do this, we will use appropriate safeguards to protect any Personal Data being transferred. Where required, we will transfer your Personal Data subject to European Commission approved contractual terms that impose different data protection obligations directly on the recipient. Please contact us as set out in Section 6 below if you would like to see a copy of the specific safeguards we apply to the export of your Personal Data.

4.6 Your Personal Data will be stored for the period of time required or permitted by law in the jurisdiction of the operation holding the information (for example certain transaction details and correspondence may be retained until the time limit for claims in respect of the transaction has expired or in order to comply with regulatory requirements regarding the retention of such data). So if information is used for two purposes we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose with a shorter period once that period expires.

4.7 Our retention periods are based on business needs and your Personal Data that is no longer needed is either irreversibly anonymised (and the anonymised information may be retained) or securely destroyed.

5 Your rights

Opt-out of marketing

5.1 You have the right to ask us not to process your Personal Data for marketing purposes at any time. You can exercise your right by checking certain boxes online or on the data collection forms, talking to us in person, or by contacting us as set out in section 6 below.

Other rights

5.2 Subject to various exceptions and data protection laws in your country, you may have the following rights:

(a) Access: you can ask us to provide you with further details on the use we make of your Personal Data and a copy of the Personal Data we hold about you;

(b) Correction: you can ask us to correct any inaccuracies in the Personal Data we hold about you;

(c) Complaint: if you are not satisfied with our use of your Personal Data or our response to any exercise of these rights, you have the right to complain to the data protection authority in your country;

(d) Erasure: you can ask us to delete your Personal Data if we no longer have a lawful ground for use;

(e) Withdrawal of consent: where processing is based on consent (e.g. marketing, or certain uses of Special Categories of Personal Data), you can withdraw your consent to processing and we will stop that particular processing;

(f) Object to processing: you have the right to object to other types of processing (e.g. analytics and profiling activities carried out in relation to your Personal Data), unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights;

(g) Restriction: you can restrict how we use your Personal Data pending any investigation, for example whilst we are verifying the accuracy of your Personal Data or where we are verifying the grounds that we use as the basis of holding your Personal Data;

(h) Portability: where technically feasible, you have the right to ask us to transmit the Personal Data that you have provided to us to a third party in a structured, commonly used and machine readable form.

Updating information

5.3 We will use reasonable endeavours to ensure that your Personal Data is accurate. In order to assist us with this, you should notify us of any changes to your Personal Data that you have provided to us by updating your details in your My Peninsula account or by contacting us as set out in section 6 below.

Notifications in the event of breach

5.4 In the unlikely event of a data breach, we are prepared to follow any laws and regulations which would require us to notify you of the disclosure of private information.

California Privacy Rights

5.5 Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer data which we share with our group companies, affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this information, please submit a written request to the address details in Section 6.

6 Contacting Us

6.1 If you have any questions about this Privacy Policy or our processing of your Personal Data, please contact us at :

Data Privacy Team

The Hongkong and Shanghai Hotels, Limited
8/F St George’s Building
2 Ice House Street
Central
Hong Kong

Fax: +852 2147 3720

Email: privacy@peninsula.com

Alternatively, you can contact our Representative in the European Union at:

First European Data Rep BV

WTC Amsterdam Airport

Schiphol Boulevard 195

1118 BG Schiphol

The Netherlands

Attention: HSH Management Services Limited

Phone: +31 20 3080 880

Email: hsh@eudatarep.com

7 Cookies

7.1 Our website uses cookies to distinguish you from other users of the Website. This helps us provide you with a good experience when you browse our website and also allows us to improve our Website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookies Policy [here]

8 Changes to the Privacy Policy

8.1 In the future, we may need to make additional changes. All additional changes will be included in the latest Privacy Policy published on this website or mobile application, so that you will always understand our current practices with respect to the information we gather, how we might use that information and disclosures of that information to third parties. You can tell when this Privacy Policy was last updated by looking at the date at the bottom of the Privacy Policy. Any changes to our Privacy Policy will become effective upon posting of the revised Privacy Policy. We will seek your express consent to any changes to how we use or disclose your Personal Data if required by law but otherwise use of this website or our services following such changes constitutes your acceptance of the Privacy Policy then in effect.

9 Other Sites

9.1 The website or mobile application may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.

10 Careers

10.1 Our careers websites at www.peninsula.com and www.hshgroup.com allow individuals that wish to be considered for potential employment to attach their curriculum vitae for consideration. We will not use the information you provide for any purpose other than to determine your qualifications for potential employment at the HSH Group.

17 May 2018

Cookies Policy

Consent

By using this website (the Website) of International Burotel Company Limited / The Landmark , a company within the group of The Hongkong and Shanghai Hotels, Limited (HSH, we, our or us), you consent to the use of cookies in accordance with this Cookies Policy. You will have seen a pop up to this effect on your first visit to this Website; and although it will not usually appear on subsequent visits you may withdraw your consent at any time by following the instructions below.

Disabling cookies

If you do not agree to the use of these cookies please disable them by following the instructions for your browser set out [here] Please note that some of the services will not function so well if cookies are disabled.

Where the organisation setting the cookie provides an automated disabling tool in respect of its cookie(s) we list the name of that organisation, the category of cookies it sets together with a link to its automated disabling tool. In all other cases, we list the names of the cookies themselves and their source at the date of this Cookies policy so that you can easily identify and disable them if you want through your browser controls.

Some browsers make is possible for you to signal that you do not want your internet browsing activity to be tracked. Disabling tracking may interfere with some uses of the Website and the services provided on the Website.

After your initial visit to the Website we may change the cookies we use. This cookies policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the Website, your browser may receive cookies from several sources.

Cookies are useful because they allow a website to recognise a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).

What types of cookies do we use?

We describe the categories of cookies we and our affiliates and our contractors use below.

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.

This Website currently uses the following strictly necessary cookies:

Cookie Name

Source

Purpose

Further Information

ASP.NET_SessionId

HSH

This session cookie implements a Microsoft technology which is essential for the operation of our Websites. It assigns an identification number to each visitor so they can navigate the site correctly.

Performance Cookies

We make use of analytic cookies to analyse how our visitors use this Website and to monitor Website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors.

The Website currently uses the following analytic cookies from Google Analytics

Cookie Name

Source

Purpose

Further Information

-utma

-utmb

-utmc

-utmz

_ga

_gid

_gat_UA-5407631-1

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Persistent cookies.

These cookies are kept for 1 to 2 days, depending on the cookies

Click here for Google’s privacy policy in respect of Google Analytics http://www.google.com/analytics/learn/privacy.html

You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Website Functionality Cookies

We make use of cookies to provide you with certain functionality. For example, to remember choices you make (such as your user name, language or the region you are in), or to recognise the platform from which you access the site, and to provide enhanced and more personal features. These cookies are not used to track your browsing on other sites.

This Website uses the following functional cookies:

Cookie Name

Source

Purpose

Further Information

bookingEngine

HSH

This cookie identifies if the page is a booking engine page to support Google Analytics event tracking.

Persistent cookie

This cookie is kept for 30 days.

importantMessageCookie-XXXX

HSH

This cookie identifies if the visitor has been exposed to important message alerts on the website.

Persistent cookie

This cookie is kept for 30 days.

cookies_support

HSH

This cookie identifies if cookies are supported by the user in their browser on their device.

Persistent cookie

This cookie is kept for 30 days.

roomInteraction

HSH

This cookie identifies if the page is a room details page to support Google Analytics event tracking.

Persistent cookie

This cookie is kept for 30 days.

analytics

HSH

This cookie stores the visitor’s selection for the cookie settings forparticular locales.

Persistent cookie

This cookie is kept for 30 days.

marketing

HSH

This cookie stores the visitor’s selection for the cookie settings forparticular locales.

Persistent cookie

This cookie is kept for 30 days.

country_isocode

HSH

This cookie stores the country code from the visitor’s IP detection.

Persistent cookie

This cookie is kept for 30 days.

Advertising Cookies

Advertising cookies (or targeting cookies) collect information about the browsing habits associated with your device and are used to make advertising more relevant to you and your interests. They are also used by services provided by third parties on this Website, such as ‘Like’ or ‘Share’ buttons in addition to providing the requested functionality. Third parties provide these services in return for recognising that you (or more accurately your device has) have visited a certain website. These third parties put down advertising cookies both when you visit this Website and when you use their services and navigate away from this Website. Their privacy practices are set out below:

Cookie Name

Source

Purpose

Further Information

01AI

Moneygram

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie

For further information on how Moneygram uses your information, please refer to http://corporate.moneygram.com/cookies-policy

MUIDB,

MUID,

SRCHD,

SRCHUID,

SRCHUSR

Yahoo / Bing SEM remarketing

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie

For further information on how Yahoo/Bing uses your information, please refer to https://privacy.microsoft.com/en-us/privacystatement

DSID,

IDE,

IR_PI,

_atrk_siteid, appier_uid_2,

CTO_lwid

DoubleClick

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie and kept for 2 years

For further information on how DoubleClick uses your information, please refer tohttps://www.google.com/intl/en/policies/privacy/

datr,

fr,

lu

Facebook

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie and kept from 10 days to 90 days

For further information on how Facebook uses your information, please refer to

https://www.facebook.com/policy.php

1P_JAR,

AID,

APISID,

CONSENT,

HSID,

NID,

SAPISID,

SID,

SIDCC,

SSID

AID

.google.com

.google.co.uk

.google.com.hk

.googleleadservices.com

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie and kept for up to 2 years

For further information on how Google uses your information, please refer to

https://www.google.com/intl/en/policies/privacy/

lidc,

bcookie,_ga,

_lipt, liap,

BizoID,BizoCustomSegments,BizoData,

BizoUserMatchHistory,lang

.linkedin.com

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie and kept between 1 day to 1 year

For further information on how LinkedIn uses your information, please refer to

https://www.linkedin.com/legal/cookie-policy

and

https://www.linkedin.com/legal/cookie-table

apnid,

cid,

dc-adv,

gid

Sojern

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie for up to 2 years

For further information on how Sojern uses your information, please refer to

https://www.sojern.com/privacy/product-privacy-policy/and https://www.sojern.com/privacy/website-privacy-policy/trackingtechnologies/

ckid,

cktst,

dph,

fbh0,

gcma,

impx,itk,

ph,

rmxc

Adara (.yieldoptimizer.com

)

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie for up to 2 years

For further information on how Adara uses your information, please refer to

https://adara.com/privacy-promise/

BAIDUID

Baidu

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie

For further information on how Baidu uses your information, please refer to http://ir.baidu.com/phoenix.zhtml?c=188488&p=privacy

CMBMP, PYID, SessionID

IPinYou

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie for up to 2 years

For further information on how IPinYou uses your information, please refer to http://en.ipinyou.com/privacy

_*_

TripAdvisor

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie

For further information on how TripAdvisor uses your information, please refer to

https://www.tripadvisor.co.uk/CookiePolicy

B

Yahoo

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie

For further information on how Yahoo uses your information, please refer to

https://policies.yahoo.com/us/en/yahoo/privacy/index.htm

gid,

tone

Geniee Inc (.gssprt.jp)

These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.peninsula.com.

Persistent cookie

For further information on how Geniee Inc uses your information, please refer to

http://en.geniee.co.jp/privacy/

Local Shared Objects (“Flash cookies”)

In addition to the above cookies, we use Local Shared Objects, also referred to as “Flash cookies,” on each Website. These are used to enhance your user experience, for example, by storing your user preferences and settings, [such as your volume/mute settings, and in connection with animated content on a Website]. Local Shared Objects are similar to browser cookies, but can store more complex data than simple text. By themselves, they cannot do anything to or with the data on your computer. Like other cookies, they can only access personally identifiable information that you have provided on a Website, and cannot be accessed by other websites. To find out more about Flash cookies or how to disable them, please click here http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

HTML email web beacons

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to you, to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

Use of IP addresses and web logs

We may also use your IP address and browser type to help diagnose problems with our server, to administer our Website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to more accurately gauge our users’ demographics.

Cookies policy does not cover third party websites

Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to a Website.

Changes to the Cookies Policy

We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies. This cookies policy was last updated on 17 May 2018

Newsletter
Bee Lian Ng wins Best General Manager Award for The Landmark
Download here
The Landmark celebrating International Women’s Day
Download here
The Landmark and Cathay pacific celebrating Year of Snake at Dieu Giac
Download here
The Landmark receives award of excellence
Download here
Terry Fox Run for Cancer Research 2012
Download here
The Landmark and Cathay Pacific bring joy to the Children of Stephen Orphanage
Download here
BBGV Fun Run for Charity 2012
Download here
The Landmark Team at Ton Duc Thang Museum
Download here
The Landmark Team at Dieu Giac Pagoda
Download here
 
Location
Enjoy the ebb and flow of Saigon from the sanctuary of The Landmark, set on a prime location in District 1 that blends the rich tapestry of HCMC’s vibrant street life with the serenity of the Saigon River.
Superbly located, The Landmark offers easy access to the main business, shopping, dining and entertainment districts.
View on Google Maps